Privacy Policy

1. Who We Are

Compass Solutions is a United States–based company providing performance marketing, AI-driven software development, and business intelligence services to clients across the Americas. For the purposes of applicable data protection laws, Compass Solutions is the "controller" of the personal data described in this Policy. You can reach us using the details in the Contact Us section below.

2. Information We Collect

2.1 Information you provide to us

When you complete our contact form or otherwise communicate with us, we may collect:

• Identity and contact data — your full name, email address, and (optionally) company name and company email.
• Inquiry details — the services you are interested in and any information you include in the message or description field.
• Correspondence — records of communications you exchange with us by email, form, or other channels.

2.2 Information collected automatically

When you visit the Site, certain data may be collected automatically through your device and browser, including:

• Technical data — IP address, browser type and version, device type, operating system, and referring URLs.
• Usage data — pages viewed, links clicked, time spent, and similar interaction data.
• Local storage — we store limited preferences in your browser's local storage, such as your selected theme (light/dark) and language preference. These are used to remember your choices and are not used to identify you.

2.3 Information from third parties

We may receive information about you from service providers that help us operate the Site and Services (for example, hosting, email delivery, or analytics providers), and from publicly available sources where permitted by law.

3. How We Use Information

We use personal information to:

• Respond to your inquiries and provide the Services you request;
• Operate, maintain, secure, and improve the Site and Services;
• Communicate with you about projects, proposals, updates, and administrative matters;
• Send marketing communications where permitted (you can opt out at any time);
• Analyze usage trends to improve content and user experience;
• Detect, prevent, and address fraud, security, or technical issues; and
• Comply with legal obligations and enforce our agreements.

4. Legal Bases for Processing (EEA/UK)

Where the EU/UK General Data Protection Regulation applies, we rely on the following legal bases: consent (e.g., optional marketing); performance of a contract (e.g., delivering Services you request); legitimate interests (e.g., securing and improving the Site, responding to inquiries) provided those interests are not overridden by your rights; and legal obligation (e.g., recordkeeping and compliance).

5. Cookies & Tracking Technologies

The Site uses browser local storage to remember preferences such as theme and language. We may also use cookies or similar technologies, including analytics tools, to understand how the Site is used. You can control or delete cookies and local storage through your browser settings; disabling them may affect certain features. Where required by law, we will request your consent before using non-essential cookies.

6. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers — vendors who process data on our behalf (e.g., hosting, email, analytics, CRM), under contracts requiring appropriate safeguards;
• Professional advisors — lawyers, accountants, and auditors as needed;
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets;
• Legal and safety — where required by law, regulation, legal process, or to protect the rights, property, or safety of Compass Solutions, our clients, or others.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we will delete or anonymize it. Retention periods vary based on the type of data and the context in which it was collected.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any credentials you use with us confidential.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data;
• Object to or restrict certain processing;
• Request portability of your data;
• Withdraw consent at any time, without affecting prior lawful processing; and
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law and may need to verify your identity before acting on your request.

10. U.S. State Privacy Rights

If you are a resident of California or another U.S. state with comprehensive privacy laws (such as the CCPA/CPRA), you may have rights to know, access, correct, delete, and opt out of the "sale" or "sharing" of personal information, as defined by those laws. We do not sell your personal information and do not share it for cross-context behavioral advertising. We will not discriminate against you for exercising your rights. You may submit a request, including through an authorized agent, using the contact details below.

11. International Data Transfers

We are based in the United States and serve clients across the Americas. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries that may have different data protection rules than your jurisdiction. Where required, we use appropriate safeguards, such as standard contractual clauses, for such transfers.

12. Children's Privacy

The Site and Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has provided us personal information, please contact us and we will take steps to delete it.

13. Third-Party Links

The Site may contain links to third-party websites or services that we do not operate. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the Site or other appropriate means. Your continued use of the Site or Services after an update constitutes acceptance of the revised Policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, or wish to exercise your rights, contact us at:

• Email: [email protected]
• Contact form: compasssolutions.io/contact